FREQUENTLY ASKED QUESTIONS

At MAJA, we aim to provide exceptional home and office cleaning services that create a healthy and productive work environment. We are dedicated to exceeding our client's expectations with every clean.

Your Peace of Mind is Our Priority

At MAJA Cleaning Services, we are a fully bonded and insured cleaning company. We carry insurance for our employees and the work we perform in your home or office, ensuring protection and peace of mind.

We also stand by our customer satisfaction guarantee. If something wasn’t cleaned to your expectations, simply let us know—we’ll do our best to make it right!

 We arrive fully equipped with everything needed to make your home or office sparkle, and we take all our supplies and equipment with us when we leave.

Please let us know if you have specific preferences regarding the cleaning products or equipment we use. We will do our best to accommodate your request.

Yes, we love all kinds of pets! However, if your pet is aggressive in any way, we recommend keeping them in a gated area or outside to ensure the safety of our team.

If you won’t be home when we arrive, please let us know in advance how to clean around your pet safely and appropriately. We’re happy to accommodate your needs!

Have special instructions? Feel free to contact us!

We understand that unexpected things happen, and you may need to reschedule or cancel your cleaning appointment—that's OK! We kindly ask that you provide at least two business days' notice so we can adjust our schedule accordingly.

If we receive less than two business days' notice or cannot access your home, MAJA Cleaning Services will charge the full price of your scheduled cleaning.

To reschedule or cancel, please contact your local MAJA office manager directly.

We're happy to assist you!