Welcome to Maja Cleaning Services. By booking a service through our website majacleaningservices.com or directly with our team, you agree to the following terms and conditions. Please read them carefully.
1. Services Provided
- We offer residential and/or commercial cleaning services as described on our website or agreed upon at booking.
- Specific tasks or requests must be confirmed in advance.
2. Estimates & Pricing
- All estimates are based on the information you provide and may be adjusted if the scope of work changes.
- Our standard rate for new clients is $99/hour for our cleaning team unless otherwise stated in writing.
- Taxes and fees may apply.
3. Scheduling & Appointments
- Appointments are available by booking online, phone, or email.
- We do our best to arrive at the scheduled time, but slight delays may occur due to traffic or unforeseen circumstances.
4. Cancellation & Rescheduling
- Please provide at least 24 hours’ notice to cancel or reschedule your appointment.
- Cancellations made with less than 24 hours’ notice may incur a cancellation fee of $35.
5. Payment Terms
- Payment is due upon completion of service unless otherwise agreed.
- We accept credit / debit cards, checks, cash, online payments.
- Late payments may be subject to additional fees.
6. Customer Responsibilities
- Clients are responsible for providing access to the property at the scheduled time.
- Please secure any valuables or fragile items prior to service.
- For safety, we do not move heavy furniture or handle hazardous materials.
7. Satisfaction Guarantee
- If you are not satisfied with our service, please contact us within 24 hours and we will make reasonable efforts to address the issue.
8. Liability
- While we take great care in our work, we are not liable for pre-existing damage, normal wear and tear, or items not disclosed as fragile.
- Maja Cleaning Services is bonded and insured. In the unlikely event that accidental damage occurs as a direct result of our services, such damage will be covered under our insurance policy.
9. Privacy
- Your personal information is protected under our Privacy Policy.
10. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.
11. Contact Us
For questions about these Terms & Conditions, please contact us at:
Maja Cleaning Services
📧 majamulticleaningservices@gmail.com
📞 603-809-4772
🌐 majacleaningservices.com